“Last night, I was trying to backup iPhone contents to iTunes. But the trouble to me is that iTunes cannot read the contents of the iPhone 6s Plus. I have no knowledge in this field, is there anyone can teach me how to fix that case?” Take it easy, the detailed guide about how to fix that trouble are below.
The reason of iTunes cannot read the contents of iPhone
Till now, Apple doesn’t have the exact reason on why this error message keeps popping out on some devices. But based on experts’ suggestion, this could be because some files are improperly written by third party software. Also, there are corrupted files on the iPhone or that the iTunes is not properly updated or installed.
Apparently, this error message is more commonly seen on jailbroken iOS gadgets. The problem might be rooting from CYDIA and its applications try to modify iPhone files. Some users are pointing that this glitch is brought by a corrupted iTunesDB and iTunesCDB data.
Remove and reinstall iTunes
Step 1: The first solution you might want to try when you encounter the dreaded “iTunes cannot read the contents of the iPhone” error message is to close your iTunes and disconnect your device.
Step 2: Remember not to click on the “OK” button or else you’ll lose everything. Trying updating your iTunes first to the most latest stable version.
Step 3: But if you have the latest version of iTunes already installed, you will have to remove iTunes from your computer. Completely uninstall the program and re-install a fresh one.
Step 4: After installation, reboot your PC and try to connect your iPhone again. Additionally, make sure that the USB cable is properly fitted. If this doesn’t solve the problem, try the next solution.
Restore your device to original factory settings
Sadly if the above methods still didn’t work, it’s time to give your iPhone some fresh start.
Step 1: To connect your device to iTunes and when the error message “iTunes cannot read the content of the iPad or iPhone” pops out, simply click the “OK” button and wait until the wiping process finishes.
Step 2: You could also tap the “Settings” icon on your iPhone and tap “General”. Scroll down below until you see the “Reset” button, tap this and choose “Erase all contents and settings”. Step 3: Confirm your action and wait until the process completes. However, when you choose to restore your device back to its original factory settings, all data stored on your handset will be completely erased.
If the trouble to you about iTunes is how to recover iTunes backup password, you can try to the tool-iTunes Backup Password Unlocker. This powerful tool can help you fix all iTunes backup issues in just several minutes.
After reading the whole post, have you acknowledged the importance of creating a backup for your devices? Beyond that, you should learn how to fix iTunes cannot read iPhone 6s contents. From that, you can deal that case in yourself.