How to Fix “iTunes Cannot Read Contents of the iPhone” Issue

Dear all,
When I try to connect my iPhone 5C with computer and the iTunes pop up a message like “iTunes cannot read the contents of the iPhone ‘iPhone 5C’, Go to the summary tab in iPhone preferences and click Restore this iPhone to factory setting.”.
please advice how to resolve this issue.

How to fix iTunes cannot read iPhone contents

To fix the issue that iTunes cannot read contents of iPhone, you may need to reinstall your iTunes first, because sometimes that issue is caused by iTunes program error, so you’d better to reinstall the latest iTunes on your computer and try to connect iTunes again.

If the simple method above doesn’t work, then you can try to delete one song and turn off/on your iPhone, also try to connect with iTunes and see if it does work.

If it is really very unfortunate and the iTunes still cannot read contents of your iPhone, I am sorry to tell you that it is time to restore your iPhone to factory settings. Just click “OK” button when the error message “iTunes cannot read contents of the iPhone” pops out and wait. Or tap “Setting”>>“General”>>“Reset” >>“Erase all contents and settings” to restore your iPhone.

But note that factory settings will erase all data on your iPhone, but don’t worry, with an iPhone Data Recovery Software from Tenorshare, you can recover the lost data directly from iPhone, and you also can fix the problem of iTunes cannot read your iPhone contents, which is excellent.

The methods above are very simple, but if you want to know some more complex and effective methods, you can read this article: How to Fix iTunes can’t read my iPhone

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