Category Archives: iPhone issues

1 Click Downgrade iOS 11 to iOS 10.3.3 without Data Loss

Many users may have installed iOS 11 on iPhone/iPad/iPod, it’s pretty good for some new iDevice to run iOS 11, but if you are using an older iPhone like iPhone 5s, the iDevice may become very slow or unresponsive.

There also many iOS 11 upgrade problems on iPhone 7/7 Plus/6s/6/5s like overheating, battery drain, WiFi, and Bluetooth issues. To fix this kind of issues, some users choose to downgrade iOS 11 to iOS 10.3.3. Here I will show you how to restore iOS 11 to iOS 10.3.3.

Solution 1: Downgrade iOS 11 with iTunes.

Step 1: Download iOS 10.3.3 firmware (ipsw file) from the Internet:, Choose your device model and you will see the available firework that matches your device


Step 2: Connect your iPhone via USB cable, launch iTunes and click on iPhone icon. Here you can see the status of your iOS device. Please be sure to backup your device, all your data will be lost in this restore process.

Step 3: Hold “Shift” key and click on “Restore iPhone” button in iTunes. Choose the firmware you just downloaded, iTunes will help you restore the device to the previous version.

Note: Please disable the “Find My iPhone” feature on your iPhone, or it cannot be restored.

Solution 2: One Click to downgrade iOS 11 to iOS 10.3.3 with iAnyGo.

Step 1: Download and install iAnyGo to your PC/Mac.

Step 2: Launch iAnyGo and connect your iOS device with a USB cable. Click on the right button “One-click to downgrade iOS”, iAnyGo will help you check the available iOS for your device. Since Apple will close the signed panel of older iOS, so there may one or two available force you.

Step 3: Click “Import” to choose the firmware you have downloaded before(or you can just click download, iAnyGo will help you download the matchable ipsw file), iAnyGo will check the firmware with your device to check if they match or not, after that, you can click “Downgrade” to start the iOS 11 downgrade process.

Tips: Before downgrade, iAnyGo also helps you automatically backup the iOS device in case data loss.

Step 4: Wait for iOS 10.3.3 downgrade process completed, now you have successfully reverted to iOS 10.3.3!

How to Free up Storage Space on iPhone SE/6s Plus/6s

Your iPhone SE/6s Plus/6s is losing the disk space sometimes, and the lack of space will cause a lot of inconvenience. Here are some tips to quickly free up space to ensure a better utilization of storage on your iPhone SE/6s Plus/6s.

Backup Photos

Photos often occupy a large amount of space on your iPhone SE/6s Plus/6s. Imagine you are about to take beautiful photos, but the warning appears and says “not enough storage available,” then you should be forced to remove something to keep your photograph. It’s really boring, is not it?

To get out of this trouble, simply backup your iPhone photo and then delete them from your iPhone every two weeks. iCareFone can help you save your precious memory on the computer with ease. This method will release several GB of disk space.

Remove and reinstall the applications to free up space

As applications we use, they never cease to produce unnecessary files. And these useless data is stored within the applications. That is why you need to find the applications slow down day by day.

To determine which apps occupy more disk space, go to Settings> General> Usage> Manage Storage. You can see a long list of applications. You can remove applications that with fat storage, then reinstall them.

You should know that your historical conversations and game scores will be lost after resettlement.

Remove unnecessary iPhone apps

Do not let these unwanted applications eat up storage space on your iPhone. Take a minute to check the rarely used applications, but occupying a large amount of space, and then delete them.

Open the application settings, then go to General> Usage> Manage Storage. Tap the app and click Delete App.

Remove videos and podcasts

Usually you do not watch videos and podcasts that have already seen. So because of the limited storage space of the iPhone, you may need to remove videos and podcasts to free up storage space after seeing them.

You can go to Settings> General> Usage> Manage storage> Videos. Tap the “Edit” button in the upper left corner of the browser, then tap the “Delete” button for the video you want to delete. The instructions of the removal are similar to podcasts.

Disable Photo Stream

It is not necessary to save your photos for the umpteenth time unless you want to automatically synchronize your precious photos as a souvenir. Moreover, you know that pictures always eat your storage space.

To turn off Photo Stream, go to Settings> Photos & Camera> disable My photo stream.

Clear cookies and data

Although cookies and data is smaller than photos, you can also delete them to gain more space.

Go to Settings> Safari> Clear Cookies and Data.

After all the methods above, if your iPhone SE/6s Plus/6s is still running out of data, you can go to Tenorshare and ask for help.

iPhone 6s Front Facing Camera Not Working:Solved

I just got the iPhone 6s today and the front facing camera not working.All I see is a black screen and I can’t take a picture. Is anyone else having this issue? Does anyone know how to fix this problem?

If you see a black screen or your camera app constantly freezes, follow the steps below to fix the problem.
You maybe disturb by your iPhone 6s camera app issues such as, front camera or rear camera not working properly, Sometimes may encounter camera app freezing or crashing whenever you try to take photos with Lock screen even some user also sought that their iPhone 6s front facing camera can’t work after iOS 9.3/10 update these all are stuff of camera problem then why black screen and closed lens issues has remain. Okay doesn’t worry get your problem fixed bellow iPhone camera black screen and iPhone 6s cameras not working with lock screen.

However, you need not so worried if iPhone 6s front facing camera not working, in this article, I will give you some good ways to solve the iPhone camera issues.

iphone 6s front facing camera can’t work

Way 1. Relaunch your Camera Application

Close the camera app and then relaunch it. We find that many people like to use this way when they meet some iPhone issues. In fact, it not always can save you, so, when it not give you help, you can try the follow ways.

Way 2. Close or Remove Third-party Apps

Some app may cause this problem, you should close the app, or even remove it. It might fix your camera.

Way 3. Use Reboot

ReiBoot is the professional freeware that can help to reboot the frozen or hung iPhone 6s, fix iPhone camera not working and will never cause data loss or damage.

iphone 6s front facing camera not working

Way 4. Restore iPhone to Factory Settings

Restore iPhone to factory settings can help you to solve almost all the iPhone issues. You can have a try when your iPhone camera can’t work after update to ios 9/10.
But, factory setting reset will delete all your iPhone 6s data, so you need to backup your iPhone before you do a factory reset. But, if you haven’t back up your iPhone data, you can use iPhone data recovery which is the most professional tool to recover lost data from iPhone SE/6/6s/5/5s/4/4s.

Click here if you want to know more ways to Fix iPhone Main/Rear/Front Camera Not Working.

How to Unlock iTunes Backup Password on iPhone 7

When someone makes a backup of its iPhone 7, she/he does not ever want others access to this backup. Accordingly, it may be worthwhile if you encrypt iTunes backups. Thanks to password protection to access the backup, no one can get your data including contacts, location data, calendar and other sensitive information.

As in the other case, it is now that previous backups remain encrypted. All iPhone 7 backups on iTunes are unencrypted. If you no longer have access to old backups since you may have forgotten the password, fortunately you can remedy with a software here:

The software is Tenorshare iPhone Backup Unlocker and it can be downloaded here. Download the software and install it. Once you do that, you can start it and perform the following steps to decrypt your encrypted backup:


1. Launch the software and click “Add”. Now looking from your encrypted file.
2. Then select one of the Attack Types, it is used to crack the password.
3. Now you just have to click “Start” and wait a few minutes until you have their password.


1. How to encrypt the backups of your iPhone 7:

1. Open iTunes on your computer or Mac.
2. Connect your iPhone to your PC or Mac.
3. Under Device should now show up your iPhone 7. Click on it in order to open your phone.
4. Now click Overview. Navigate from here on Options and select the box from “iPhone backup encrypt”.
5. Now you must enter a password twice.
6. Now click “Set Password.”
That’s it. From now on all your backups on iTunes are encrypted.

2. How to decrypt your iPhone 7 backup password:

1. Launch the iTunes on your Mac or PC.
2. Reconnect your iPhone 7 with computer. It should be automatically detected and loaded.
3. Select your iPhone. Now opens an overview of the entire contents.
4. Navigate from here to the point options, here you make simply uncheck “iPhone encrypt backup” back away.
5. Now you have to delete the set password to confirm. For this purpose give it a simple and confirm that you no longer encrypt iTunes backup password.
6. Click “Confirm”.
Now you have decrypted for iPhone 7 backups.

How to fix iTunes error 0x80090326 on Windows XP

“When logging on to iTunes on Windows XP, I got the following message ‘An unknown error occurred (error 0x80090326)’. Which means that I can’t buy content, watch purchased movies and TV shows, play DRM-protected content, backup, update or sync on my computer anymore? Does anyone know how to fix it?”

Windows XP users can open the iTunes program, but can’t login in to achieve more services, such as stream anything from the iTunes Store includes movies you haven’t downloaded. Users are mainly reporting they get a message about “error 0x80090326” . Restarting the Windows XP cannot t fix the problem, neither does upgrading to another version of the iTunes program.


Many users try to troubleshoot their machines, but it is thought that Apple changed something to do with the secure connection and did not compatible with Windows XP.

Try installing and reinstalling iTunes, Windows XP review and repair, repair of QuickTime and iTunes, uninstalling anti-virus, turned off firewall. But if nothing works at last. You have nothing to do but change your computer.

A cheaper, but better idea is just to ditch Windows XP. Operating system upgrades are theoretically possible as long as your hardware supports it. You can try to upgrade your computer to the Windows 7 which has not too many requirements on hardware supports, and then you can ignore the iTunes error 0x80090326 on your computer.

We don’t have a good idea to fix iTunes error 0x80090326 on Windows XP, However, these alternative methods can definitely help you, another computer or same computer with high version of Windows system. Or you can login in iTunes store directly use your iPhone, iPad, iPod touch.

Top 3 Free iTunes Data Recovery Software

There are a variety of reasons that cause data loss on your iOS devices, user error involving accidental deletions, physical damage, a jailbreak went wrong, new iOS upgrade and various other reasons. Have you lost or deleted or erased important data from iPhone/iPad/iPod? Don’t worry, if your have synced your iDevice to iTunes, you still can recover those data with an iTunes Data Recovery Software.

Here we list you top 3 free iTunes data recovery software that are very popular in this field.

1. Tenorshare iTunes Data Recovery

Developer: Tenorshare, Inc.

Tenorshare iTunes Data Recovery Software is an iPhone Backup Extractor with free trial version that can help you recover lost or deleted messages(WhatsApp messages, Viber messages, Tango messages included), notes, contacts, photos, videos, voice memos and other types of data from iTunes backup.(Tips: the paid version only sales $39.95)

Key Features:

  • Totally free trial for a limited time.
  • Automatically load and import iTunes backup files on your computer.
  • Scan and preview 19 types of files from iTunes backup file of iPhone/iPad/iPod.
  • Recover lost data selectively after iOS jailbreak, upgrade or factory settings.
  • User-friendly interface, simple operations & fast data recovery.

2. iPubsoft iTunes Data Recovery

Developer: iPubsoft, Inc.

iPubsoft iTunes Data Recovery offers you an easy way to recover lost/deleted iPhone photos, videos, notes and other kinds of files under the premise that you have an iTunes backup files of your iPhone on the computer. This software also has a free trial version, but the paid version sales $69.95.

Key Features:

  • Recover up to 12 types of files for iPhone.
  • Get back lost data caused by various reasons
  • Support iOS 9 and the latest iPhone 6/6S.
  • Versatile file preview, file search and file filter options.

3. iStonsoft iTunes Data Recovery

Developer: iStonsoft, Inc.

iStonsoft iTunes Data Recovery is able to recover contacts, SMS, call history, voice memos, photos and more as long as you synced your iPhone/iPad/iPod Touch with iTunes before. You also can get a free trial version, but the price of paid version is same as iPubsoft iTunes Data Recovery.

Key Features:

  • Support to recover 11 File Types.
  • Work for almost all models of iPhone, iPad and iPod Touch.
  • Retrieve data lost after jailbreak, iOS upgrade, factory setting.
  • Simply within 3 steps to recover whatever you thought it would lost forever.

How to Fix iTunes Download Error Tap to Retry

There are some iPhone users complained that when they try to download songs, movies from iTunes on iPhone, they got a message like “Download Error. Tap to retry” pop-up on the iTunes. When we meet this situation, we feel confused because there is no other abnormal problem on our iPhone. So how this happen and how to fix iTunes download error tap to retry.

What cause iTunes download error

  1. Lack of internal storage.
  2. Slow network or lost connection with the internet.
  3. Blocked by Firewalls.

Methods to solve iTunes download error on iPhone 6s/6/5s/5

Method 1: Check the iPhone’s memory. You may need to check your available memory on your iPhone first, make usre that there is enough space for new content.

Method 2: Check the iPhone’s network. Make sure that your iPhone is connected with available WiFi, or try to reconnect the Internet.

Method 3: Check the iPhone’s Firewalls. Check if there are any third-party antivirus software block your iTunes’s download, suggest you to turn off all your antivirus software before download songs or movies on iTunes.

Method 4: If the steps above cannot fix iTunes download error “tap to retry”, you may need to download the content on PC. First, connect iPhone to your computer, launch iTunes, go to “purchased” under “store”, select the “Available Downloads” and download the medias you have purchased to your iPhone.
Note: please make sure that the iTunes on your computer has updated to the newest version.

Now the iTunes download error of “Tap to Retry” on your iPhone is fixed with these 4 methods.

How to Erase iPhone Data Before Selling

Whenever a new iPhone is released, there will be many apple fans prepared to sell the old iPhone and then buy a new one. Then a problem came out: Selling the old iPhone may make their own mobile phone personal information leakage. This is very unsafe! Then, how to erase iPhone data before selling?

In fact, you must need to do some important things before selling your iPhone:

1. Back up your iPhone.
2. Remove your photos from Camera Roll.
3. Turn iMessage off. Open the Settings app > Messages > iMessage > switch to off.
4. Turn FaceTime off. Open the Settings app > FaceTime > switch to off.
5. Disable your iCloud account. Open the Settings app > iCloud > tap “Sign Out.”
6. Log out of Apple ID. Open the Settings app >App and iTunes Stores > tap Apple ID and sign out.
7. Restore to factory settings. Open the Settings app > General > Reset > Erase All Content and Settings.
8. Unregister your device at
9. Call your carrier and ask them to disassociate the device from your account.

Then, you can try Tenorshare Free care pro to help you permanently delete messages, apps, contacts, photos, etc. from iPhone. And the guide is here:

Step 1: Download Tenorshare Free care pro on your PC, connect your iPhone to the computer via a USB cable. When Free iPhone Care detects your device. You can select: Quick Clean and Deep Clean.
Tips: Deep Clean could scan deeper and delete more junk files, and need longer time.

how to erase iphone data before selling

Step 2: Select the categories you are to delete, or Free iPhone Care will scan all categories by default.
Tips: If you don’t want to clean others, turn off those options.
Step 3: After scanning, you can click “Clean Now” to clean all the scanned items.

Hope the way to clean up iPhone data can help you! However, some of iPhone users often worry about lost iPhone data, here, suggest you can try Tenorshare iPhone data recovery Free to recover lost iPhone contacts, sms, photos, call history, notes and more.

How to Fix “iTunes Cannot Read Contents of the iPhone” Issue

Dear all,
When I try to connect my iPhone 5C with computer and the iTunes pop up a message like “iTunes cannot read the contents of the iPhone ‘iPhone 5C’, Go to the summary tab in iPhone preferences and click Restore this iPhone to factory setting.”.
please advice how to resolve this issue.

How to fix iTunes cannot read iPhone contents

To fix the issue that iTunes cannot read contents of iPhone, you may need to reinstall your iTunes first, because sometimes that issue is caused by iTunes program error, so you’d better to reinstall the latest iTunes on your computer and try to connect iTunes again.

If the simple method above doesn’t work, then you can try to delete one song and turn off/on your iPhone, also try to connect with iTunes and see if it does work.

If it is really very unfortunate and the iTunes still cannot read contents of your iPhone, I am sorry to tell you that it is time to restore your iPhone to factory settings. Just click “OK” button when the error message “iTunes cannot read contents of the iPhone” pops out and wait. Or tap “Setting”>>“General”>>“Reset” >>“Erase all contents and settings” to restore your iPhone.

But note that factory settings will erase all data on your iPhone, but don’t worry, with an iPhone Data Recovery Software from Tenorshare, you can recover the lost data directly from iPhone, and you also can fix the problem of iTunes cannot read your iPhone contents, which is excellent.

The methods above are very simple, but if you want to know some more complex and effective methods, you can read this article: How to Fix iTunes can’t read my iPhone